01

Advance Payment Requirement

Clients must pay for their massage session in full at the time of booking to secure their appointment. 

02

Cancellation Notice

Clients are required to provide a minimum of 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in losing the prepaid amount.

03

Refund Policy

If a client cancels with the required notice, they may receive a full refund of their advance payment or have the option to reschedule for another date without penalty.

04

No-Show Policy

Clients who fail to attend their scheduled appointment without prior notification will forfeit their advance payment. This policy helps maintain the schedule and availability for other clients.